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• Implementation of a Multi-Platform Hybrid Chatbot for Digital Customer Service (Case Study: Batik Wistara, Surabaya)

  Lovina Putri Pratama ⁽¹⁾, Rizky Parlika ⁽²⁾

  117-141

  (1) UPN "Veteran" Jawa Timur , Indonesia

  (2) UPN "Veteran" Jawa Timur , Indonesia

  DOI : 10.63158/SCD.v3i2.55
• Website-Based E-Commerce Development for MSMEs (Case Study: Batik Wistara, Surabaya)

  Adreian Alexander Ardayuputra ⁽¹⁾, Rizky Parlika ⁽²⁾

  101-116

  (1) UPN "Veteran" Jawa Timur , Indonesia

  (2) UPN "Veteran" Jawa Timur , Indonesia

  DOI : 10.63158/SCD.v3i2.53